Frequently Asked Questions

VIN (Vehicle Identification Number) is a unique 17-character code assigned to every vehicle. You can find it on the dashboard near the windshield (driver's side), on the driver's door jamb sticker, on your vehicle registration or insurance documents, or on the engine block. The VIN contains information about the manufacturer, model, year, engine type, and serial number.

A Carfax report may include: accident and damage history, mileage data across years, registration and ownership history, service and repair records, legal status (liens, stolen vehicle checks), usage conditions (taxi, rental, lease), fault codes and recall campaigns, and factory technical specifications. The exact set of records depends on available data for the specific vehicle.

CFax provides vehicle history reports for cars from the USA, Canada, Europe, and parts of Asia. Coverage depends on the data available for a specific VIN. Enter the VIN on our homepage — we will immediately show whether a report is available and how many records it contains, free of charge.

The number of records varies by vehicle. You can see the record count for free before purchasing — just enter the VIN on the homepage. Along with the count, you also get basic vehicle characteristics (make, model, year, engine) free of charge.

Yes. Every purchased report can be downloaded as a PDF or printed straight from your Dashboard — use the icons next to the report. The PDF is easy to share with a mechanic, seller or buyer.

The standard price is $5.00 per report. You can also save by purchasing report packages — the more reports in a package, the bigger the discount. See all available packages on the Reports page.

No. Once reports are added to your balance they do not expire. Purchased reports are also saved permanently in your Dashboard and can be re-opened at any time.

Yes, two kinds. Report packages: the more reports in a package, the lower the price per report. Personal discount: regular customers get an individual discount that is applied automatically to all packages — you will see it in your Dashboard.

All purchased reports are saved in your Dashboard (Cabinet in the top menu). You can re-open any report at any time — there is no limit on how many times you view a report you have already purchased.

Yes — you can enter any VIN on the homepage and see whether a report exists and how many records it contains, completely free and without registration. To purchase and download the full report you will need to create a free account.

Yes. If you checked VINs as a guest and then created an account, right after signing up we will offer to import your previous search history into your Dashboard.

Open Account Settings via the user menu in the top right corner. There you can change your password or permanently delete your account together with all its data.